Data Protection Your Rights Philippines

jili68 Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data jili68 collects from players in the Philippines, how we use it, who we share it with, and how we keep it safe. Reading this page takes just a few minutes and helps you stay in control of your information.

Last updated: 2025. By registering an account or continuing to use the platform, you confirm that you have read and accepted this Privacy Policy.

What We Collect and Why

A clear breakdown of the personal data jili68 gathers and the purpose behind each category.

1. Account Registration Data

When you create an account on jili68, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your player account correctly. We also collect a username and password, which you choose yourself — your password is stored in an encrypted format and is never visible to our staff. Providing accurate registration data is a condition of using the platform; accounts found to contain false information may be suspended in line with our Terms and Conditions. If your personal details change after registration, you are responsible for updating them promptly through your account settings or by contacting our support team.

2. Payment and Transaction Data

To process deposits and withdrawals in Philippine pesos (PHP), jili68 collects payment-related information such as your chosen payment method, transaction reference numbers, deposit and withdrawal amounts, and timestamps. We do not store full card numbers or sensitive authentication credentials on our servers — payment processing is handled by regulated third-party payment providers who operate under their own security and data protection standards. Transaction records are retained for the period required by applicable Philippine financial regulations and anti-money laundering rules. This data allows us to resolve payment disputes, detect fraudulent activity, and comply with our regulatory obligations. You can review your transaction history at any time from within your account dashboard.

3. Gaming Activity Data

jili68 records data about your activity on the platform, including the games you play, bets placed, wagers won or lost, session durations, and the features you interact with most. This data serves several important purposes: it allows us to provide you with an accurate account history, helps our responsible gaming team identify patterns that may indicate problem gambling, and enables us to improve the platform experience for all Filipino players. Gaming activity logs are also required by our licensing authority for audit and compliance purposes. We may use aggregated, anonymised gaming data for internal analytics and product development, but this data cannot be used to identify you individually. Your full gaming history is accessible to you at any time through your account.

4. Device and Technical Data

When you access jili68 on your Android device or through a web browser, we automatically collect certain technical information, including your IP address, device type and model, operating system version, browser type, and general location data derived from your IP address. This technical data helps us ensure the platform functions correctly on your device, detect and prevent unauthorised access or suspicious login attempts, and maintain the security of your account. We may also collect session cookies and similar technologies to keep you logged in and remember your preferences between visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We do not use this technical data to build advertising profiles or share it with marketing networks.

5. Communications Data

If you contact our support team, submit a query through the FAQ page, or communicate with us by email, we retain records of those communications, including the content of your messages and our responses. This allows us to provide consistent support, follow up on unresolved issues, and maintain a record of any commitments or decisions made during the interaction. We may also send you account-related notifications — such as deposit confirmations, withdrawal updates, and security alerts — to the email address or mobile number registered on your account. These service communications are necessary for the operation of your account and cannot be opted out of while your account remains active. If you have opted in to promotional communications, you may withdraw that consent at any time by updating your notification preferences in your account settings.

6. Identity Verification Documents

As part of our Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations, we may request copies of government-issued identification documents — such as a valid Philippine passport, driver's licence, or national ID — as well as proof of address and, in some cases, proof of the source of funds. These documents are used solely for identity verification and regulatory compliance purposes and are stored securely with access restricted to authorised compliance personnel only. We will never use your identification documents for any purpose beyond what is required by law or our licensing conditions. Documents submitted for KYC are retained for the period mandated by applicable Philippine regulations, after which they are securely deleted. If you have questions about the KYC process, our FAQ page provides detailed guidance.

Your Rights and Our Commitments

How we protect your data, who we share it with, and the rights you hold as a player in the Philippines.

Who We Share Your Data With

jili68 does not sell your personal data to third parties for marketing or commercial purposes — full stop. We share your data only where it is strictly necessary to operate the platform or comply with our legal obligations. This includes regulated payment processors who handle your PHP transactions, identity verification service providers who assist with KYC checks, our licensing and regulatory authority in the Philippines, and law enforcement or government agencies when required by law. All third-party service providers we work with are contractually required to handle your data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. We do not transfer your personal data outside the Philippines except where required by our regulatory obligations or where adequate data protection safeguards are in place.

How We Keep Your Data Secure

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security), and sensitive data at rest is protected using appropriate encryption standards. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are trained in data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine regulatory authority in accordance with applicable legal requirements and within the timeframes prescribed by law.

Your Data Rights as a Filipino Player

Under applicable Philippine data protection law, you have a number of rights in relation to the personal data we hold about you. You have the right to access a copy of your personal data, to request corrections where information is inaccurate or incomplete, and to request deletion of your data in certain circumstances — for example, where it is no longer necessary for the purpose for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please contact us using the details provided on our FAQ page. We will respond to all valid requests within the timeframe required by applicable Philippine law, and we will never penalise you for exercising your data rights.

How Long We Keep Your Data

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and our regulatory obligations. Account data and transaction records are typically retained for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements. Gaming activity logs are retained for the period required by our licensing authority. Communications data is retained for as long as is reasonably necessary to resolve any outstanding queries or disputes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you close your account, we will begin the data retention countdown from the date of closure in accordance with our standard retention schedule.

Privacy Questions Answered

Quick answers to the privacy questions Filipino players ask us most often.

No. jili68 does not sell, rent, or trade your personal data to any third party for advertising or marketing purposes. Your data is shared only with the regulated service providers we need to operate the platform — such as payment processors and identity verification partners — and with regulatory or law enforcement authorities when required by Philippine law. All third parties we work with are bound by strict data protection obligations.

You can submit a data access request by contacting our support team through the details listed on our FAQ page. Please include your registered email address and a brief description of the data you would like to access. We will verify your identity before processing the request and will respond within the timeframe required by applicable Philippine data protection law. There is no charge for a standard data access request.

When you close your jili68 account, we do not immediately delete all of your personal data. We are required by Philippine anti-money laundering regulations and our licensing conditions to retain certain records — including transaction history and identity verification documents — for a minimum period after account closure, typically five years. Once the applicable retention period has passed, your data is securely deleted or anonymised. If you have questions about what data is retained and for how long, please visit our FAQ page or contact our support team directly.

You can opt out of promotional communications — such as bonus offers and platform news — at any time by updating your notification preferences in your account settings or by contacting our support team. However, essential account communications, such as deposit confirmations, withdrawal notifications, and security alerts, are necessary for the operation of your account and cannot be disabled while your account remains active. These service messages are sent to keep you informed and to protect the security of your account.

Questions About Your Privacy?

Our support team is here to help. Visit the FAQ page for quick answers, or log in to manage your data preferences and account settings directly.